Before sending your camera, it is always safe to
contact us by e-mail describing the problem or symptom. This way we could
instantly determine the cause and provide you possible solutions for it.
will be inspected and evaluated upon arrival. If your camera requires
a major replacement part
such as main circuit board, shutter unit or external covers this may add to the
total cost. In such cases we will immediately
inform you via email or phone and
proceed with the repair only upon your approval.
All repairs are done
on premises and guaranteed for a period of 90 days. We do not ship anything out to other
service facilities. Repairs usually
takes from 5 to 7 working
days depending on the condition and severity of the problem. In some
instances allow additional week for parts ordering.
In case we
cannot repair your camera we will return your payment with your camera and
enclose a note explaining what we found wrong with your camera.
visit FAQ link or e-mail us at firstname.lastname@example.org.